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My ink is skipping, is my Squire broken?

Don't worry, this is an easy one! Your pen is fine, the ink refill is likely the issue. Try these three things: One, wipe down the tip of the ink refill in case any fuzz or lint is stuck in there—any debris stuck on the tip will affect the ink output

How do I refill my Squire?

Fantastic question! All you need to do is unscrew the back of the pen to open it and replace the ink refill. Make sure the spring stays at the writing tip of the pen. You can grab more refills right through our site: Buy more refills »

Why does my Copper or Brass Precious Metal Squire look dull?

Our Copper and Brass Squires both naturally develop patinas, something many collectors cherish. If you prefer your pen to stay bright and shiny, a commercial brass cleaner will work to restore the luster.

Is your notebook paper fountain pen-friendly?

All of our notebooks are specifically designed for ideation. This means that our goal is to have a large amount of pages per book, as opposed to only a few thick pages. We have found that our paper works well with many fountain pens, depending on the

Why don’t the notebooks come in all colors, sizes, and paper types?

We occasionally release new colors for the Confidant Hardcover Notebook in Flagship sized. While we don't bring back colors often, there are occasions where we do. If you sign up for the email notifications, you'll be the first to know about new limi

My leather Guardian has small imperfections—is this normal?

Our leather Guardians are made with vegetable-tanned, full-grain leather, the highest standard in the market. Full-grain leather is not buffed or sanded to remove natural imperfections, so there may be small marks that come from the process of making

Does the Guardian fit the Vanguard?

The Guardian has a few variations! The Guardian Confidant is specifically designed for the Confidant in Flagship and Plus. The Guardian Vanguard is for the Pocket Vanguard only. Fits are not universal between notebooks.

Why are your Limited Editions so awesome?

Aw shucks, you’re making us blush. Our Limited Editions are designed to inspire and delight—we put a lot of heart and soul into making them happen. That being said, we assure you that there are no extra Experiment Edition Squires laying around the st

Where do you make your products?

Excellent question! The Squire, Squire Click, Guardian, and Manifesto are all made in the USA. The Confidant, Vanguard, Archer, and Squire, and Squire Click Refills are made in Taiwan, Portugal, and Germany. The bags are made in Vietnam. All of our p

Why is my Squire ink not retracting or extracting?